
Terms and Conditions
Last updated: April 2026
Welcome to Willow Wren Learning. By browsing our website or placing an order, you agree to the terms below. Please read them carefully as they help ensure everything runs smoothly for you and for us.
1. About Us
This website is operated by Willow Wren Learning. Throughout the site, the terms “we”, “us” and “our” refer to Willow Wren Learning.
2. Using Our Website
You must be 18 years old or have permission from a parent or guardian to purchase from our store.
You agree not to use our products for any illegal, harmful or unauthorised purpose.
Any breach of these terms may result in us cancelling your order or restricting access to the site.
3. Our Products
All prices are in Australian Dollars (AUD) and include GST where applicable.
We do our best to ensure all product details, images, and prices are accurate, but they may change at any time without notice.
Some products may be available in limited quantities and could sell out quickly.
4. Orders and Payments
Orders are confirmed once full payment is received.
We accept secure payment via PayPal and Stripe using a credit or debit card.
If there is an issue with your order, we will contact you as soon as possible to discuss next steps.
5. Returns and Refunds
We follow the Australian Consumer Law and will refund or replace any faulty or incorrect items.
Change of mind returns are not guaranteed and may not be accepted.
If there is an issue with your order, please contact us within 7 days of receiving it.
6. Intellectual Property
All website content, including text, images, logos and product names, belongs to Willow Wren Learning.
You may not copy, reproduce or use any content without our written permission.
7. Privacy
Your personal information is collected and handled securely.
For more details, please read our Privacy Policy.
8. Limitation of Liability
We are not responsible for any loss or damage resulting from the use of our website or products, except where required by law.
9. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be published here, and your continued use of the site means you accept the updates.
10. Contact Us
Need help or have a question? Get in touch:
📧 Email: hello@willowwrenlearning.com
🌐 Website: www.willowwrenlearning.com
